Global ITES Solutions

The Right Place to Start With.

I-Gyaani is the perfect solution for Call Centers and Customer Services, Helpdesk and Technical Support, Reservation and Order Centers. We handle and distributes large volumes of calls, reducing response time and the number of unattended calls and optimizing costs and productivity.

We are also specialized in Software Development, Website & E-Commerce Solutions, Outsourcing IT Professionals, Accounting & Book-Keeping Services.

  • BPO, KPO services.
  • Lead Generation Campaigns.
  • Customer Support Services
  • Off-shore IT Support.
  • Website Development & E-Commerce
  • Software Development.
  • Manpower Solutions.
  • Book Keeping & Accounting Services.

About Us

iGyaani - Leading ITES Solutions Provider

I-Gyaani is an advanced and cost effective BPO solution aimed at improving telephone attention and quality of service and providing statistics activity.

iGyaani is represented by Hightex Infotech Solutions Pvt. Ltd & Createch Infosol Pvt. Ltd, based in India, across multiple locations, – from National Capital to IT Hub. The Company was first started in Kolkata, India, in 2013 gradually opening up its branches. By 2020, the company operates with 8 of its branches, serving at least 100,000 off-shore – retail customers and more than 25 clients with different campaigns. 

The Company has ventured into other areas in addition to it current profile. We do Website Development, E-Commerce & Digital Marketing, Manpower Solutions, Accounting & Book-Keeping Services.

Our Services

We provide unmatched Support & Services for various industries like Educational Institutions, Colleges, Schools, Software Development firms, SME's, Banks, Financial institutions, etc.

BPO / KPO Services

With our KPO / BPO setup, we work for clients in generating leads for their business. Currently we are running Educational Campaigns, Technical Assistance & Book-keeping campaigns for clients.

Technical Assistance

Providing Technical Assistance to direct Customers on behalf of our Overseas Clients . 

We provide support for OS like Windows & MAC, for ISPs and other technical customer care services

Software & Web Development

We make custom Software for various industries. 

Specialized in preparing Accounting, Admin & Marketing Software Packages 

Expert Web Solutions for ‘Internet of Things’

Manpower & Accounting

We have a dedicated division that takes care of Staffing requirements. 

We provide in-house Engineers, Technical Experts, Software Developers, Web Developers / Designers for SME and Firms.

Your enquries are highly solicited.

Mission

Our Company uses a customized Standard Operating Procedure to ensure perfect business module. With our drafted SOP and expert professionals our commitments are met, even under high pressure environment. 

Our staffs are well inducted and trained to meet strict SLA norms to ensure timely solutions delivered to clients. We continue to prosper with our business due to the timely revision of our strategies 

Our Vision is to become the market leader in the field of ITES, by providing exceptional support and services. 

Our focus is to work with international clients and provide innovative solutions.

Our Vision