Inquiry handling is same as information center handling. All the inquiries of customers are handled appropriate and precise information about the product and service is given to them. Inquiry handling is a key function for an inbound call center. The customer is satisfied and pleased by this he will go for the order or services. Read More..
Call Center Services
I-Gyaani’ comprehensive portfolio of technical support services enables enterprises and their end consumers drive maximum value from their IT investments. These services are delivered through an integrated support mechanism that combines automation tools, intelligent systems, self-support solutions and dedicated teams of qualified support engineers. Our integrated support system enables speedy and proactive resolution of technical Read More..
I-Gyaani delivers a multi-channel customer service experience through its unified IP-based architecture, comprising integrated systems, processes and people. Our unique capability to right channel customer interactions I-Gyaani delivers a multi-channel customer service experience through its unified IP-based architecture, comprising integrated systems, processes and people. Our unique capability to right channel customer interactions and efficiently handle Read More..
24 hours Live Call Center Answering Service! Answering service denotes to an essential business service that most businesses are found to make the best use of. Regardless of your business size, an answering service is used to answer the telephone calls and convey business messages to the respective clients. In the current economic situation, companies Read More..